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7 Questions to Ask Before You Hire a Commercial Drywall Installer

Hiring a commercial drywall contractor to add to your large scale building project can be a daunting feat. Drywall is important for the finished look of your space, and when done improperly can be incredibly costly to correct. To avoid some pitfalls and a lot of frustration during your project, do your research on any company bidding for your business. Only consider well established, insured companies who provide you great customer service from day one. It is as important to know about the materials they use and warranties they offer as it is to understand who they employ and how well they operate with other contractors on the job. Follow some tips below for due diligence and always trust your gut! 


QUESTION 1: HOW LONG HAVE YOU BEEN IN BUSINESS?

It can be risky to do business with brand new companies. You will want your commercial drywall installer to have at least completed their first year of business successfully. Working with an established contractor will reduce the risk of bankruptcy as well as provide an actual reputation to investigate. Ask for a portfolio of jobs they have completed successfully to be sure there is ample experience in the work to be contracted.

QUESTION 2: CAN YOU PROVIDE PROOF OF INSURANCE AND A LICENSE?

In Colorado, contractors will be licensed on the city or county level so be sure to check your local regulations as proper licensure will help avoid any delays in permitting. Also, liability insurance will cover you against loss should anything happen to the contractor, if they were unable or unwilling to complete the project. 

QUESTION 3: WILL YOU PROVIDE REFERENCES?

Apart from doing your own research online to find out about contractor reputations, be sure the company you’re considering will provide testimonials from their clients. Be bold and ask about any negative reviews you discover to give opportunity for honesty and explanation. 

QUESTION 4: HOW LONG IS YOUR WARRANTY AND WHAT DOES IT COVER?

Any reputable commercial drywall contractor will guarantee their workmanship. Be sure they are able to educate you on what will void any warranties as well as what can be expected as far as normal changes in the finished product over time.

QUESTION 5: DO YOU PLAY WELL WITH OTHERS?

A large scale construction site will be busy with multiple phases of the project overlapping. You will want to be sure that your contractors all work well with others. Communication, mutual respect, and flexibility will be key qualities in any commercial contractor that you hire. Find out if your potential commercial drywall installer can provide references from painters, plumbers, electricians or other types of service providers.

QUESTION 6: WHO IS THE CREW?

Find out about the people who work for the drywall contractor you are considering hiring. Do they have their own crew or will they sub-contract? Have they had the same crew for a long time or is it more like a revolving door? A happy crew with longevity can be very telling about the company as a whole. 

QUESTION 7: WHAT’S THE CUSTOMER SERVICE EXPERIENCE LIKE?

Customer service, communication, and availability are extremely important when trusting a contractor with your high cost project. You should be able to reach the project manager within a reasonable time and he/she should be willing to openly communicate with you. Trust your gut to tell you if the customer service the drywall contractor is providing is great or sub-standard. 

BOTTOM LINE?

In the end, just be sure that you ask a lot of questions about and of your potential commercial drywall contractors. It is an important hire that deserves your attention. Remember to trust your instincts and cover any legal bases, such as insurance and warranties, and your project will go off without a hitch!

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